Let The Length Of Our Warranty Be A Testament, Of The Faith We Have In Our Product.
Having one of the industries longest warranties is great, however, Standing behind it is where we really like to shine.
Here For You Now. There For You After.
You are covered anywhere and everywhere in the continental United States.
Prompt Product Support
Our industry leading product support team is standing by to assist with any concern you may have.
Paid Parts & Labor
We cover $50 an hour to repair or replace your transmission if it is professionally installed.
Pictured Below, are the exact Warranty, Terms & Conditions you will receive.
5-YEARS or 100,000 MILES
LIMITED WARRANTY - TERMS - CONDITIONS
A.) LIMITED WARRANTY
Best Buy Transmission warrants to the purchaser for 5 years or 100,000 miles (whichever occur first) that it will repair or replace, at its option, any re-manufactured transmission that fails due to a defect in material or workmanship. Vehicles that have been modified outside of factory specifications are void of warranty. Valid within the continental United States only.
Best Buy Transmission's liability under this warranty is limited to the price of the defective transmission at the time of purchase, and Best Buy Transmission shall have no liability whatsoever for any consequential or special damages.
C.) LIMITED WARRANTY CLAIMS POLICY
Approval for repair or replacement of the re-manufactured transmission must be obtained from Best Buy Transmission prior to any work being performed. Any repairs or replacements performed without prior approval will not be covered. Failed transmissions must be returned to Best Buy Transmission within 30 days. Failure to do so will result in a denied warranty claim.
Labor coverage applies only if the originally purchased transmission is installed by a licensed facility. (Licensed facilities are automotive repair shops with a tax id) Labor allowances will be limited to labor time as determined by Mitchell On-Demand labor guide at a rate of $50 per hour. Labor payments will only be made after an inspection by Best Buy Transmission of the failed unit and determination that is covered by this warranty.
E.) LIMITED WARRANTY EXCLUSIONS
1. Loss of earnings, loss of use, inconvenience or per diem expenses. 2. Any product that is defective due to neglect or unauthorized repair. 3. Incidental, special, consequential, or collateral damage 4. Casualty loss. 5. Loss of time. 6. Towing charges. 7. Loss of transportation or vehicle rentals. 8. Fluids, filters or shop materials. 9. Commercial loss, property damage, personal injury.
F.) RETURNS, CREDITS, CHARGEBACKS
Returns will be accepted within 30 days of the date of purchase. All returns must be unused and in saleable condition. Once an order leaves our facility, the customer is solely responsible for shipping charges ($300). All returns and credits are paid via check. All Chargebacks will be considered chargeback fraud and subject to legal action.
All transmissions ship free of charge to any commercial address. Residential deliveries cost $75. Orders generally arrive within 5-7 Business days. Express orders generally arrive within 1-3 business days. Exceptions or delays can occur.
The venue for any legal action or suit pertaining to this warranty shall be in the courts of Palm Beach County, Florida.
I.) CORES & CORE RETURNS
Your original transmission & torque converter core must be scheduled for return online or by phone with best buy transmission within 14 days (Core returns can be extended upon request). Failure to return the core within 30 days or less to Best Buy Transmission will result in a core buyout charge and will void your warranty, (Unless a core return extension has been granted). Core charges are non-refundable. By signing below you authorize Best Buy Transmission to charge the original payment method on file for the unreturned cores.
J.) BUYER AND SELLER AGREEMENT
Best Buy Transmission reserves the right to charge back the cost of the transmission, shipping or labor charges should it be determined that the failure was caused by improper installation, abuse, misuse, lack of maintenance, neglect, accidents, vandalism or any other condition not covered by this warranty. Buyer and seller agree the buyer’s sole and exclusive remedy against the seller on account of breach of contract, warranty or performance shall be for the repair or replacement of its products only. To the extent permitted by applicable law, this warranty is the sole warranty and supersedes any implied warranty of merchantability or fitness for a particular use. This limited warranty belongs to the vehicle owner whose name is printed on this warranty and is non-transferable.