

FREQUENTLY ASKED QUESTIONS
When purchasing a transmission from Bestbuy Transmission the following items will be needed to process your order.
Your Vehicles Identification Number(VIN)
The current miles on your vehicle
A complete shipping address
Your payment method
When purchasing a transmission from Best Buy Transmission the following items will be needed to process your order.
Your Vehicles Identification Number(VIN)
The current miles on your vehicle
A complete shipping address
Your payment method
No, you do not need to be a professional repair facility to purchase from BestBuy Transmission. Bestbuy Transmission was founded on the principle that everyone should get a fair and competitive price.
No, you do not need to be a professional repair facility to purchase from Best Buy Transmission. Best Buy Transmission was founded on the principle that everyone should get a fair and competitive price.
Best Buy transmission like most online retail business accepts all major credit cards.
Visa
Mastercard
Discover
American Express
Other forms of payments include the following.
PayPal
Certified Cashiers check via mail
Check by phone
Zelle
Our Sales Team is always available M-F 9 AM - 5 PM EST to discuss to assist with your purchasing needs.
BestBuy transmission like most online retail business accepts all major credit cards.
Visa
Mastercard
Discover
American Express
Other forms of payments include the following.
PayPal
Certified Cashiers check via mail
Check by phone
Zelle
Our Sales Team is always available M-F 9 AM - 5 PM EST to discuss to assist with your purchasing needs.
Currently, Best Buy Transmission is not offering financing to our customers. Our Sales Team is always available M-F 9 AM - 5 PM EST to discuss to assist with your purchasing needs.
Currently, BestBuy Transmission is not offering financing to our customers. Our Sales Team is always available M-F 9 AM - 5 PM EST to discuss to assist with your purchasing needs.
Best Buy Transmission does not charge it's customers a core fee for most of the transmission. Transmissions that have a core fee are clearly marked and all core fees are refunded once a matching transmission is received back to our facility.
All customers are required to return the matching core from their vehicle as part of the online purchase and warranty agreement. If you do not have a core our core buy out program is available. In all cases, Best Buy Transmission would prefer to receive the core than have a customer buy it out.
For the convenience of Best Buy Transmission customers, Best Buy Transmission staff will work with our customers to coordinate the return of their cores. To schedule, a core return, it is as simple as 1-2-3. Click on the core returns button located on every page of the Best Buy Transmission website and fill out the form. Once the form is received by the Best Buy Transmission staff they will arrange for the transmission to be picked up. A shipping document will be sent via email and that will allow the transmission to be released to the carrier.
Every Best Buy Transmission customer is given 14 days from receiving the transmission to schedule the transmission core picked up. Best Buy Transmission understands that sometimes extensions are needed. Up to a 2 week grace period can be given if the customer requests it.
If a customer needs to go over 30 days, a core deposit will be required. All core deposits will be returned as soon as the transmission core is returned to our facility and checked in.
Many customers purchase from Best Buy Transmission even if they do not have a qualifying core to return. Best Buy Transmission has a core buyout program designed for these customers. When purchasing a transmission just advise your sales agent and they will discuss your options.
Best Buy Transmission offers free shipping to any US state with exception of Hawai and Alaska at no additional cost if it goes to a Commerical Address. Transmissions can also be shipped to a Residential Address for a fee of $75. Please be advised that in some remote areas of the country additional fees may apply.
BestBuy Transmission offers free shipping to any US state with exception of Hawai and Alaska at no additional cost if it goes to a Commerical Address. Transmissions can also be shipped to a Residential Address for a fee of $75. Please be advised that in some remote areas of the country additional fees may apply.
BestBuy Transmission does not have an express option to expedite purchased transmission to its customers. All shipments go via ground freight and have an average shipping time frame of 7-10 business days. Shipment and manufacturing delays may occur, but Bestbuy Transmission will take every step to keep our customers informed.
Best Buy Transmission does not have an express option to expedite purchased transmission to its customers. All orders ship via ground freight and have an average shipping time frame of 7-10 business days. Shipment and manufacturing delays may occur, but Best Buy Transmission will take every step to keep our customers informed.
Best Buy Transmission' will provide you a tracking number once it becomes available to them. Transmissions need to leave our facility and be checked in at the carrier's terminal before we are provided the tracking number. Once the tracking number is provided by the carriers an email will be sent to our customers with a link to track it as it.
BestBuy Transmission' will provide you a tracking number once it becomes available to them. Transmissions need to leave our facility and be checked in at the carrier's terminal before we are provided the tracking number. Once the tracking number is provided by the carriers an email will be sent to our customers with a link to track it as it.
BestBuyTransmission has an array of relationships with several freight carriers to be able to provide service to all of the US.(Excluding Alaska and Hawai)
R+L Carriers
FedEx Freight
Dayton Freight
Esters Freight
YRC Freight
Road Runner Transportation
Best BuyTransmission has an array of relationships with several freight carriers to be able to provide service to all of the US.(Excluding Alaska and Hawai)
R+L Carriers
FedEx Freight
Dayton Freight
Esters Freight
YRC Freight
Road Runner Transportation
800-588-4148
Best Buy Transmission offers an industry-leading 5-year 100,00-mile warranty to all of its customers. All customers qualify for parts replacement or a full exchange of the unit. Customers who have a professional repair facility install the unit will be eligible for the Labor Reimbursement Program.
Yes, Best Buy Transmission send complete instalation guide with all of its units.
Best Buy Transmission support team is available to assist you if you need any support during your installation. We have a team of a knowledgeable team of support technicians who are here to help you when needed. Submitting an install question is as easy as 123. Just go to our Customer Support center page on the Best Buy Transmission Website. Fill out the simple form and a team member will be in touch shortly after.
To request warranty support from Best Buy Transmission, click on the Warranty Request button located on the Support Center section of BestBuytransmission.com. You will be asked how the unit was installed. Then you will be directed to fill out a request form. Once the form is completed a member of our Support staff will be in touch.
